Should complain in writing or in person?

Topic: When people need to complain about a product or poor service, some prefer to complain in writing and others prefer to complain in person. Which way do you prefer?

    Some people like to complain in person about problems with a product or poor service. But I feel more enjoyable with complaining in writing. Following are my detailed explanations.

Firstly, writing down complaints helps me give information truly, clearly, and impartially. When writing a complaint letter, I will have plenty of time to review all the facts carefully and objectively. This is enable me to find the best expression to guarantee that the reader may fully understand what I refer to. Besides, there are something that I will not want to mention when talking face-to-face due to feeling shine or hurt. I can absolutely write them in an email because of its privacy and security. This helps us give the fullest information to make our complaints become clearer.

Secondly, complaining in writing helps me to save time. I only need to write an email at home or in my office and send it through a click in order to bring my complaint to the proper person. Meanwhile, I will have to spend more time to set a meeting with a representative of a company where I purchased its product or service and present my requests and problems at that meeting. It is really waste of time.

    Last but not least, complaining in writing helps me keep healthy. In practice, I usually have negative states such as frustration, stress whenever I know I paid money for a mistake product or poor service. However, these states will approximately disappear immediately after I send a complaint email. Because, I have the feeling that our requests are listened by a person and will soon be solved. On contrary, they also can rapidly increase if I must meet and complain to a unfriendly representative.

    To conclusion, I a prefer to complain about product or poor service in writing. Due to writing down complaints, I can save time, give the most true, clear, and objective information and it also help me save health.

TOEFL listening lectures: Which designer did not work at the Bauhaus?

Hi Khuevu, I enjoyed reading your essay. You have some good points and have presented them clearly. Adding some specific examples of when you complained would make your essay even more convincing and would help boost your word count. Your intro was also a bit skimpy. Your writing was understandable throughout, though you did have some mistakes in grammar and word choice here and there. Overall, I woudl rate this a 3.5 out of 5.