Purchased, but download incomplete.

First off all, I think/hope this is a good TOEFL prep course looking at the samples. Hope there will be an IELTS package soon… Also interested to buy the TOEIC package and Grammar through Stories soon.
My question/problem. I have purchased the whole TOEFL package, but only 2 rar files were downloaded. I get an error message saying something like: “You have downloaded too many times with the wrong URL”.
The problem is, that I need the material before Tuesday 24th 2012, so hope a solution will come up asap.
Please HELP?

Hi SweetSoul,

Please try the link I’ve just sent you via email. If that doesn’t work, please let me know and we’ll find another solution.

Many thanks,
Torsten[YSaerTTEW443543]

TOEIC listening, question-response: Did you attend the training seminar?[YSaerTTEW443543]