One of the woman is carrying a white bag

Hi,
I am doing some exercises in the site and here is a question that I am confused.
The question is here: www.english-test.net/toeic/listening/two_women_shopping_for_shoes.html
My choice: The sales clerk is holding a red shoe in her hand.
The key: One of the woman is carrying a white bag

I don’t know why my answer is wrong. Please help.

The woman holding the shoe is a customer, not a sales clerk.[YSaerTTEW443543]

TOEIC listening, photographs: Changing a flat tire[YSaerTTEW443543]

To add to Torsten’s explanation: we know that the woman is a customer rather than the sales clerk because she is wearing a coat and she has a handbag on her shoulder (a sales clerk would not have a coat on or carry a handbag when she was serving).

Thank you, Torsten and Beeesneees!
I see it now. :slight_smile: