- Sir, you had sent a word with my son to come and see you.
- How is his general conduct?
- He is very well behaved. No need to worry about that.
- What do you suggest for improving his English?
Please correct all.
Thanks.
- Sir, you had sent word with my son to come and see you. - no article
You are telling someone what they should already know, so I wonder if you fully understand this sentence. Possibly you just chose the wrong tense and intended the speaker to explain why he had just come:
Sir, you sent word with my son to come and see you.