Be merciless in eliminating the ..... that most people put into letters: it wastes the recipient's time and tries his or her patience.

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Be merciless in eliminating the ..... that most people put into letters: it wastes the recipient's time and tries his or her patience. (*) backing (*) clouding (*) complaining (*) padding

This is a companion discussion topic for the original entry at https://english.best/questions/6830,be-merciless-in-eliminating-the-___-that-most-people-put-into-letters-it-wastes-the-recipients-time-and-tries-his-or-her-patience/