Ability vs. facility

Test No. [color=blue]incompl/inter-97 “Letter of Complaint (4)”, question 4

Throughout this time of course I have been without the of a washing machine

(a) faculty
(b) facility
© ability
(d) control

Test No. [color=blue]incompl/inter-97 “Letter of Complaint (4)”, answer 4

Throughout this time of course I have been without the facility of a washing machine

Correct answer: (b) facility

Your answer was: [color=red]incorrect
Throughout this time of course I have been without the ability of a washing machine
[size=200]_________________________[/size]

Why not ability?

An [color=blue]ability is a skill or talent that a person can have.
A facility is a place, a device or a tool.[YSaerTTEW443543]

TOEIC short conversations: Giving a customer information about his bank accounts[YSaerTTEW443543]