Report
Talking about post office
Woman: Um, well, the only ones that I’ve used are sending parcels. You can send letters priority post. You can send them registered mail so you can always know where your letter is.
What does “ones” mean in this dialogue?
Does it mean “services” provided by post office OR something else?
I mean this:
the only services that I’ve used are sending parcels.
OR
the only things that I’ve used are sending parcels.
Thank you
Without more context it’s not completely clear what she means. She probably means services.
That doesn’t help much but I’m pretty sure she is referring to services. That’s what makes the most sense.
That’s an old video. I’d guess it’s from the mid to late 80s. No wonder the quality is low. That was probably recorded with an old camcorder, or even with a film camera that had audio capability.
Thank you so much, NearlyNapping
What other words would be synonym to “ones” in this text?
What about the word “case”?
You can substitute the word ‘services’ like you did in your original post.
The word ‘case’ would probably not work in this context.
If you know for sure what she is referring to, you can always substitute that word. For example:
The only stamps I’ve used…
The only packages I’ve used…
The only forms I’ve used…
With a little different meaning, you might be able to substitute the word ‘time’:
The only time I’ve used the post office is for parcels…
Thank you so much, NearlyNapping 
Thank you so much, Torsten for your likes