"Telling the customer that we needed more information from the doctor and that he needed to get the information in order to process his claim was a dirty ...... You know that it will take awhile for the customer to get the information and send it in and by that time, it will be too late to process the claim," Jack, the lead insurance representative, told Jacky. (*) maneuver (*) act (*) gambit (*) trick
This is a companion discussion topic for the original entry at https://english.best/questions/13564,telling-the-customer-that-we-needed-more-information-from-the-doctor-and-that-he-needed-to-get-the-information-in-order-to-process-his-claim-was-a-dirty-___-you-know-that-it-will-take-awhile-for-the-customer-to-get-the-information-and-send-it-in-and-by-that-time-it-will-be-too-late-to-process-the-claim-jack-the-lead-insurance-representative-told-jacky/