How can I download the files?

First I thank you for your keen interest for helping me for improvement in English speaking and writing. I am from India. I am working as Manager, International Banking Division, in one of Public Sector Banks of India. I want to improve English speaking and writing. I am unable to register forum registeration. Please send e mail for registeration the same. PLEASE TELL ME USER NAME AND PASSWORK AS I AM UNABLE TO DOWNLOAD YOUR FILE.

What files are you referring to?[YSaerTTEW443543]

TOEIC short conversations: Asking why a check hasn’t been processed[YSaerTTEW443543]