Delivering a negative message is difficult, even when it is spoken face-to-face; ..... is almost guaranteed when it's received by email.

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Delivering a negative message is difficult, even when it is spoken face-to-face; ..... is almost guaranteed when it's received by email. (*) decisiveness (*) defensiveness (*) derisiveness (*) discursiveness

This is a companion discussion topic for the original entry at https://english.best/questions/7216,delivering-a-negative-message-is-difficult-even-when-it-is-spoken-face-to-face-___-is-almost-guaranteed-when-its-received-by-email/